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How To Order?
All of the items listed on the website will either be tagged with pre-order or on hand, meaning items that are labeled pre-order need to be ordered and will be delivered within 12-21 days. Items that are on hand can be shipped out within 3-7 days.
Click on the item you want, and click "Pre Order". Once your order is placed you will get an order number and conformation email. If you didn't receive a confirmation email that means your order did not go through.
Check our social media pages frequently for orders that are shipped out and pre - order items that will be released in the coming week.
Q&A
What is a Pre-Order?
A preorder allows you to reserve an item before it’s officially available for sale. This ensures you’ll receive the product as soon as it’s ready, and it’s a great way to secure a luxury item before it sells out.
How long will my order take to ship?
- As part of our preorder system, shipping takes between 12-21 days.
- We work with trusted suppliers to ensure your products arrive in top condition.
- You’ll be updated every step of the way with tracking information.
- Patience pays off — your preorder will be worth the wait!
Why does it take so long for my preorder to ship?
As a luxury business, we ensure every product is crafted to perfection, which can take a little more time. Additionally, we work with trusted suppliers and manufacturers who take care to produce top-quality items. Do not worry, your product will be worth the wait!
Can I cancel my preorder?
Preorders are processed as soon as they’re placed, which means cancellations may not be possible. However, please reach out to our customer service team within 24 hours of purchase, and we will try to assist you based on availability.
Do you offer refunds or exchanges?
We offer refunds or exchanges for faulty items upon delivery. However, as preorder items are custom-ordered, returns may not be available unless there is an issue with the quality or damage during shipping. Please contact customer service for further assistance.
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